Personal data I collect
I may collect and process the following information you provide by completing the initial enquiry form on my website:
Name – So I don’t have to call you Sir/Madam
Email Address – So I know where to reply
Mobile Number – Just in case the email gets lost, I can let you know I have responded
If you decide to go ahead with the booking, I may collect and process the following additional information you provide by completing my booking form and pre-wedding questionnaire:
Home Address – So I know where to send your snazzy welcome pack
The address you’ll be getting ready at – So I know where to arrive
Names of guests included in key group shots – So I know who I’m looking for
The names and photos of all your pets – Because.
How I collect and keep this information
When you initially enquire using the form on the contact page, the information arrives in my email inbox which is secured with a password (this isn’t easy to guess either!). Emails are also stored within my website, simply because I’ve had a handful not reach me! My website is very securely passworded with a HTTPS link also. If you decide not to proceed with the booking I will be very sad but will agree to delete your data after a reasonable amount of time has passed. I pinky promise not to sell any of this on.
If you go ahead with booking me as your wedding photographer (yaaay!!), I’ll do a little big happy dance and you’ll be asked to fill in the booking form. This booking form is stored on my computer (sometimes just within the emails) which is password protected, and also printed out and filed in a brightly coloured A4 ring binder. The ring binder is stored in a KALLAX, in the spare room office, in the house, which is multi-locked with an alarm and CCTV. Any pre-wedding questionnaires go join the booking forms.
Right of confirmation, access, rectification and erasure
If you do have any questions at all about what data I have on you, I am more than happy to share. Don’t be surprised though when there’s no juicy goss, only what you’ve told me! I would actually love it if you contacted me to correct your data, as it means I have more chance of getting in touch with you and turning up at the correct address, hurray! If you do decide you want me to erase all your data, could I suggest I do this after the wedding once you’ve had all your images?
Use of your data
To summarise, I will definitely use your email address several times in the lead up to your wedding day. I might even use it several times after the wedding if I like you. I most certainly won’t pass your email address on to anyone else, not even my second shooter! I may however, send my second shooter your mobile number and getting ready locations, simply so they can find you! I now no longer send marketing emails, so you don’t have to worry about that.
Face based data
Fortunately for wedding photographers, the EU hasn’t really been that specific on whether your face is classed as data. They just state that it must be for reasonable and legitimate use. I promise to not sell your images on to anyone, even if it would make a funny advert! If anyone does approach me in relation to your images, I will always email you about it.
In order to run my business, I do post photos of my clients and work on social media and my website. I do ask for clients to agree to this in my terms and conditions, but if you do have major objections, please do say! I work on assumption that guests are happy to be photographed, so they must say so otherwise. I do try and avoid posting photos of children on my website and social media.
Your wedding photos and beautiful faces are stored on an external hard drive which is kept in the office (behind the multi-locked door, alarm and CCTV). They are also stored on an online gallery called Pixieset for a minimum of 12 months, which is GDPR compliant.
Links to other websites
Okay! Don’t be alarmed, but I’m stalking you.. like right now. I use Google Analytics and a website called Mouseflow to track which pages people are looking at in order to provide a better user experience. They collect general information such as your location (like just the city.. not the actual street), what device you’re using and sometimes your IP address – but trust me when I say I wouldn’t even know what to do with this! It’s not super personal, but if you have a problem with this, you can always just delete your cookies – the data ones, not the nice edible ones.
I also use the Facebook pixel which basically decides whether to show you adverts or not. Ever been on a website and then 10 minutes later your seeing adverts for things you’ve just looked at? It’s pretty spooky until you realise it’s all planned! Clever, eh?
And that’s it! If you got to the end of this, well done you! Go make yourself a cuppa!